Refund policy
Return & Refund Policy
At Shopify store, all sales are final.
Due to the nature of our products and for hygiene and quality control reasons, we do not accept returns, exchanges, or refunds after the package has been delivered and received by the customer.
Please make sure that:
* your shipping information is correct before placing an order,
* you carefully review your order before completing the purchase.
We are not responsible for:
* incorrect addresses provided by the customer,
* failed delivery attempts caused by customer unavailability,
* delays caused by shipping carriers or customs.
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery at our support email and include:
* your order number,
* clear photos of the issue.
We reserve the right to refuse refund or replacement requests that do not meet these conditions.
By placing an order on our website, you agree to this Return & Refund Policy.